Zomato's Food Delivery Slows Down
Zomato's parent company, Eternal Ltd, reported a mixed second quarter (Q2FY26) due to headwinds in its food delivery business caused by a new 18% Goods and Services Tax (GST) on delivery charges.
The introduction of GST on delivery services, which was previously handled by restaurants, has led to a "slight negative impact" on growth, according to Zomato's Chief Financial Officer, Akshant Goyal.
The GST on the delivery charge we collect from customers in the food delivery business has had a slight negative impact on the growth of the business.
This change affects around a quarter of Zomato's orders, particularly those where delivery is not free. Author's summary: Zomato faces challenges due to new GST rules.
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