Brew Bear Coffee House is celebrating its tenth anniversary, and owners Rob Robinson and Nikola Sasal have shared the secret to their success.
According to Mr. Robinson, the key to their success lies in the friendly and relaxed atmosphere of the coffee shop. He stated:
Owning a coffee shop in Evesham is like spending all your day chatting with your friends. You become close with your regulars, it's very friendly and very relaxed.
Notably, 80% of their business comes from regular customers, with around 30% having been loyal since the shop opened ten years ago.
Author's summary: Brew Bear Coffee House celebrates ten years of success.